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WARRANTY

All our scooters come with a 1-year parts warranty, not including parts subject to wear and tear such as tyres, brakes, chain and seat.

Battery warranty is only valid for 6 months and chargers are valid for 3 months. Even though Hydraulic Brakes do come under items that are subject to wear and tear, we offer a 6 months warranty on those as a goodwill gesture to our customers.

A Warranty covers you solely against manufacturing faults. General wear and tear, accidental or crash damage or damage from aggressive riding, water damage, exceeding the weight limit or anything else that results in damage due to misuse by the rider is not covered.

If the problem is not covered by the warranty a quote will be supplied for repair or replacement and any shipping costs. All warranty claim decisions are final.

IMPORTANT NOTE: Our warranty is only for parts; any repair costs are not covered. Our aim is to put instructional videos on our website for repairs and maintenance and we are happy to provide customers with any additional information for this via phone or email. We may replace warranty parts free of charge at our workshop but it will be the customer’s responsibility to bring the scooter to us and have it collected. This warranty parts replacement is also subject to availability of our engineers and will have to be booked in advance with Yocks Scooter Shop and cannot be done on while you wait basis.

Yocks Parts
Yocks reserves the right to use original or non-original parts for repairs undertaken. Non-original parts used will always be to the same specification as original parts. No warranty is provided for spare parts supplied by Yocks and installed either by the customer or a connected party.

FREE NATIONWIDE DELIVERY

Free nationwide delivery – 3-5 working days